Reference

Terms That Govern Your mt150 Account

These terms set out what you agree to when you open and use an mt150 account — covering deposits via bKash, Nagad or Rocket, how withdrawals are processed, and what we expect from you in return.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal conditionsAccount suspension policyGoverning jurisdiction
mt150 Terms That Govern Your mt150 Account
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on mt150 to ask about a specific clause, a payment dispute, or an account restriction. Our team responds in English.
Email Support Send a detailed query to our support address for written confirmation of how a term applies to your account. Useful for cashout disputes or account-closure questions.
Account Help Centre Log in and visit the Help section to submit a formal terms-related request, including requests to review a suspended account or query a bKash or Nagad transaction.
HOW WE OPERATE

How mt150 Handles Your Account Data

We hold account data only as long as it is needed for transaction records, verification, and any open disputes. You can request a summary of the data we hold by contacting support through the Help Centre in your account dashboard.

Payment Verification

Every bKash, Nagad and Rocket transaction is matched against your registered account number before funds are credited or released. This step protects you from unauthorised cashouts.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Retention

Transaction and account records are kept for the period required by our operating obligations. Once that period ends, personal data is deleted or anonymised on a rolling basis.

Requesting Changes

To update your registered mobile number, wallet details, or request account closure, submit a verified request through the Help Centre. Changes take effect after identity confirmation.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most often. For anything not listed here, reach out via live chat or the Help Centre.

These terms apply to anyone who opens an account on mt150. Eligibility depends on your local law and the regions we currently serve — check that access is lawful in your area before registering.

We may update these terms at any time. When we do, the revised version is posted on this page. Continuing to use your account after that point means you accept the updated terms.

Any verified balance is held and processed through our standard withdrawal verification steps. Contact support via live chat or email to initiate the review and release process.

Log in, go to the Help Centre, and submit a data request. We will confirm what account and transaction data we hold and provide it within a reasonable timeframe after verifying your identity.

The core terms are the same across all three wallets. Each payment method follows the same deposit and withdrawal verification process; only the wallet app steps differ on your end.

Raise it with support first — through live chat or the Help Centre. Provide your account details and the specific transaction or decision you are disputing, and we will review it in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.